December, 2007      
 

Here we are again coming to the end of another year. I would like to thank all those people who have used Computer Troubleshooters over the last year and look forward to your continued custom in the next twelve months, whatever the world of computer technology may bring.

This month we ask the question "And The Password Is?" Not that we want to know your password, it's just some tips on how to make your passwords a little more secure. Some ideas on how to get away from using that birthdate or favourite pets name.

The News File has some interesting articles including innovative uses for your GPS and how New York Police recruits are using iPods to do study.

Merry Christmas, Happy New Year and Happy Surfing!

Regards,

Chris Gruiters

And The Password Is...

Passwords are your keys to accessing electronically stored information.  In many cases you may not notice until it is too late that important details, regarding your identity or your business, have been used.  It is critical to create ‘strong' passwords and keep them well protected, whilst also being able to remember them.

A strong password is one that appears complex and would be difficult to guess.  To achieve this:

Make it lengthy - Each character that you add increases the amount of tries needed to correctly guess the password.  Your passwords should be at least 8 or more characters in length and can contain multiple words and sometimes spaces. 

Add letters, numbers, and symbols - A greater variety of characters makes your password harder to guess.  Punctuation symbols are very valuable for password strength, including those not found on the upper row of the keyboard (e.g. ?   {   {   ]  ).

Include words that are easy for you to remember, but difficult for others to guess - The name of your first pet or your mother's maiden name is easy to remember because it is meaningful to you, but not easy for others to guess.

Avoid sequences or repeated characters -  "12345678," "222222," "abcdefg," or adjacent letters on your keyboard are common combinations that hackers will try.

Avoid your name - Any part of your name, birthday or similar information should be avoided, especially if it is displayed on common identification cards which can be lost or stolen (e.g. your driver's license). 

Avoid using only a single dictionary word - Hackers use sophisticated computer software that will attempt to guess passwords using multiple language dictionaries, including words spelled backwards, common misspellings, and substitutions. 

Use more than one password - If any one of the computers or systems using a password is compromised, all of your other information

 

protected by that same password may be compromised as well.  It is critical to use different passwords for different systems.

So, for memorable, complex passwords: - Select a base word that is easy for you to remember .  For example, say you once lived in New York

- Add at least one capital letter and either a number or special character e.g. n3wyorK?

- Add more words and numbers to create a phrase e.g. n3wyorK?wascold in ‘87

Store your password safely - Now you can write down a password hint that reminds you of how your password is constructed.  E.g. c1tY? in winter in the eighties will remind you to substitute the 3 and K! in the city name, then add the wascold in '87.  This would remind you of your password whilst revealing nothing to any roaming eyes. 

Keep your passwords secret - Treat your passwords with as much care as the information that they protect.  Keep your passwords to yourself.  Never provide your password via e-mail or based on an e-mail request. Change your passwords regularly, so as a hacker progresses with guessing your password, they have to start their process all over again when you change it.

Be careful on shared computers - Computers such as those in Internet cafés and airport lounges should not be used for anything requiring your password, including checking sensitive e-mails or bank transactions.  These computers may contain devices or software that can capture your passwords.       

Monitor all password-protected information -  such as your bank statements and online shopping accounts.  If you notice any suspicious activity, change all of your passwords immediately and notify any relevant authorities.

 

The comptroub file is Computer Troubleshooters means of communicating with you on a regular basis. It provides updates of the changing digital age and informative reading.
We trust you enjoyed this edition. 

Happy surfing

The Team @ Computer Troubleshooters - Oakleigh
ph: +61 3 8503 7057

If you do not wish to continue receiving the comptroub file, Reply to this email with REMOVE in the subject line.We would like to advise Computer Troubleshooters has always adopted strict privacy principles, by keeping all client and database details secure and not disclosing any of this information to any party without prior permission.

feedbackfile
Given that we are only as good as the feedback we receive (and therefore act on), we welcome any comments which will be graciously accepted as to the format, content and relevance of the comptroub file.
contactfile
Computer Troubleshooters - Oakleigh
e: cgruiters@comptroub.com
p: +61 3 8503 7057
f : +61 3 8503 7598
w: www.ctsoakleigh.com.au


newsfile

Six Innovative Uses For GPS

Big Brands Slip Up In Antivirus Test

Microsoft Axes VISTA Kill Switch

Police Recruits Use iPods To Study


vistafile

10 Things To Increase VISTA Performance
Tech Republic, Aug 2007

10 Reasons Why You Should Upgrade To VISTA... (and 10 Reasons Why You Shouldn't)
Tech Republic, Jan 2007

VISTA Upgrade Advisor

10+ tweaks, tricks, and hacks to make Windows VISTA fly
Tech Republic, Jan 2007


The Windows Advisor

The Windows Advisor is a brilliant windows manual written for both beginners, as well as IT/computing professionals. It's easy to
understand, it covers the basics, but it also gives you advanced tips and tricks you just won't find anywhere else. But the best part about The Windows Advisor is that you can try out it out in the comfort of your home, absolutely FREE for 6 weeks. We've also set aside 5 FREE-Gifts for you contained on one CD-ROM-just for trying The Windows Advisor.

Accept your 6-Week Free Trial Here


tuneupfile

Make your computer:

Run Faster?
Stop Freezing?
Stop Error Messages?

A “High-Tech Computer Tune-Up” could be the answer.
Normal, everyday use causes your computer to slow down, dust accumulates in the wrong places, programs get installed and uninstalled. Power Loss or incorrect shut-downs can cause files to fragment and become unusable. Viruses are rampant and there is always the possibility that one is residing in your machine. Restore your productivity with this important computer maintenance!

• Perform Virus Scan
• Optimize Registry Files
• Remove Unnecessary Temp Files
• Remove Unused Programs
• Remove Erroneous Start-Up Files
• Scan Hard Drive

NOTE: Due to the vast number of issues that can cause computer problems, the “High-Tech Computer Tune-Up” may or may not solve your particular problem.




humourfile

©Computer Troubleshooters - Oakleigh - 2007 | Phone +61 3 85037057